Refund policy

For Vinceré Phøbia our return and refund policy include the following elements:

### Return and Refund Policy

**Eligibility for Returns:**

- Items must be returned within 14 days of purchase.

- Products should be slightly worn, washed, and with original tags attached.

**How to Initiate a Return:**

1. Visit our website and navigate to the returns section.

2. Fill out the return form with your order details.

3. Print the return label provided.

*If any trouble contact us on the contact page* 

**Refund Process:**

- Refunds will be processed to the original payment method within 10-15 business days after we receive the returned item.

- Shipping costs are non-refundable. 

**Exchanges:**

- We currently do not offer direct exchanges. Please return the item for a refund and place a new order for the desired item.

**Damaged or Defective Items:**

- If you receive a damaged or defective item, please contact customer service within 48 hours for assistance.

**Contact Information:**

- For any questions regarding returns, please contact our customer service team at [vincerephobia@gmail.com/904 868 0773].